Psychological First Aid and Post Incident Facilitator Training

In response to the ongoing stress and trauma experienced by staff in response to COVID and other untoward incidents, the West Yorkshire and Harrogate Health and Care Partnership’s Mental Health and Wellbeing Hub have commissioned training to create a cohort of debrief facilitators within the Partnership. They are aiming to creating a community of Level 3 accredited facilitators that are coordinated and supported by the hub, but also have autonomy to develop interventions within their own organisations and teams.

Post Incident Facilitation is a group intervention. It is aimed to mobilise connections and peer support following a serious and distressing incident. By sharing experiences, coping strategies and reactions to the event the emphasis is on creating a supportive conversation that destigmatises trauma reactions, creates a shared understanding, builds team support and where needed encourages early signposting to more specialist interventions. All these factors have been shown to be helpful to staff following experiencing potentially traumatic events.

The training course content is delivered over 5 days, with the first cohort undertaking training in June and July 2021 and the second undertaking training in September and October.

Course dates

Cohort 1:  28th and 29th June, and 5th, 6th, and 7th July

Cohort 2:  23rd, 24th, 29th and 30th September, and 1st October.

Further information can be found here and the expression of interest form can be found here.

Please note the deadline for EOI is the 25th April 2021.

Online/Telephone Health Coaching & Motivational Interviewing Skills Training

The West Yorkshire & Harrogate Health and Care Partnership are offering some training places to health and social care professionals free of charge.

The module offered is titled ‘Online/Telephone Health Coaching & Motivational Interviewing Skills’ and involves a full day live interactive webinar which will support the implementation of personalised care. This webinar will include a mixture of learning, reflection and practical application and be delivered in small groups by expert coach-trainers to kick start your health and coaching journey.

* This training will be taking place in January and February 2021. *


In this course you will learn:

Practical tools and techniques to build your skills in a health coaching approach

The neurosciences of motivation, ownership and confidence

The secrets of behaviour change

The core competencies in line with the internationally-accredited standard


Further information can be found here.


How will this training benefit you?:


Health Coaching Case Study


If you are interested in participating in the training, please complete the application form which can be found here. The deadline for applications is 8th January 2021.

European Certificate in Palliative Care: HEE Funded places available!

As part of the West Yorkshire & Harrogate End of Life and HEE Workforce Strategy, a limited number of funded places are available for the European Certificate in Essential Palliative Care. These places are available for non-NHS medical, nursing staff and allied health care professionals working in care homes, hospices, social care and the voluntary sector within the West Yorkshire and Harrogate area.

These funded places will be shared across the 6 localities so places are limited and applications close on Tuesday 26th January 2021. Places are also available for NHS staff but the funding will need to be obtained elsewhere (e.g. CPD).

This course runs for 8 weeks, beginning in April 2021, and it is recommended that as well as attendance at the assessment day, the course will require around 50 hours of personal study, depending on your previous experience. More information can be found below:

ECEPC course flyer

ECEPC course further information

Candidate information for HEE funded places (including information on how to apply)

Wakefield Adult Education Service Free Online Learning

Wakefield Adult Education Service has expanded its successful FREE online learning programme and the available courses are shown below. For further information on these or any other learning opportunities, please contact Lauren Rose on

*Coming Soon*

*Certificate in Special Education Needs (SEN) in Education – Level 2*

*Certificate in Self-harm, Suicide Awareness & Prevention – Level 2*

Available courses:

NEW – Certificate in Understanding Children and Young People’s Mental Health – Level 2

NEW – Certificate in Understanding Children and Young People’s Mental Health – Level 2
Understand the concept of mental health including mental ill health, and how society views mental health.  Learn about the legislation and guidance that applies to children and young people’s mental health and the factors which may affect their mental health.  Learn about the potential effects of puberty and developmental changes on the mental health of children and young people, and understand children and young people’s mental health concerns, including stress and anxiety.

NEW – Certificate in Awareness of Bullying in Children and Young People – Level 2
Understand what is meant by the term ‘bullying’, the key features of what behaviour is considered bullying and why children or young people bully.  Learn about cyber bullying and how this can be prevented, and how to identify and recognise bullying in context.  Understand the short and long-term effects of bullying and discrimination and how to take action when a child or young person is being bullied.  Relevant to people working with children in any setting.

NEW – Award in The Prevention and Control of Infection – Level 2
An understanding of how to effectively prevent and control the spread of infection is crucial in ensuring that individuals do not unknowingly cause their family, friends, colleagues and any others that they come into contact with, to become unwell. By completing this course, learners will be equipped with a greater understanding of how to prevent and control the spread of infection in the workplace, and this can also be applied in their personal life. Learners will also gain knowledge of how to identify infections as well as the different types of infection

NEW – Certificate in Understanding Safeguarding, Prevent and British Values – Level 2
Learn how to recognise and prevent radicalisation and extremism, the principles of safeguarding, the Prevent duty and its importance in society, and the importance of on-line safety and British Values.  Relevant to those who wish to increase their awareness and understanding of the issues surrounding Prevent, including radicalisation, extremism, propaganda, social media, and the promotion of British Values such as democracy and the rule of law.

NEW – Certificate in Allergy Awareness – Level 2
Develop the knowledge and understanding of allergies, the symptoms of allergic reactions, treatments and first aid for those suffering from severe reactions. Learn how to interpret food labelling and packaging to support individuals with allergies.  Relevant to people working in adult social care, or with children or the service sector.

NEW – Certificate in Caring for the Elderly – Level 2
Understand the context of elderly care in the UK, the range of care available and the regulations in relation to the Care Quality Commission (CQC).  Learn about maintaining health and well-being and common health issues affecting individuals in elderly care.  Learn about an individual’s rights and the legislation surrounding that topic, and how to minimise risk when working in elderly care settings.  Relevant to people working with the elderly both in and out of elderly care settings.

Certificate in Falls Prevention Awareness – Level 2
In this course you will look at falls within the context of adult health and social care and understand the impact and consequences that falling can have on an individual.  You will consider the benefits of falls awareness and prevention and gain an understanding of legislation and guidance relating to falls.  In addition, you will learn how to assess, monitor and review an individual’s risk of falling.

Certificate in Understanding Autism – Level 2
In this course you will discover what is meant by autism and the theories used in diagnosing the condition.  You will look at common misconceptions associated with autism and conditions that can co-occur.  You will learn about using a person-centred approach to support people with autism and how to incorporate the needs of the individual.  The course also covers the behaviour of individuals with autism along with support and coping strategies.

Certificate in Awareness of Mental Health Problems – Level 2
This course will develop your understanding of what is meant by mental health and mental ill health as well as looking at the legal frameworks that ensure high-quality care can be provided.  It will introduce you to the causes and symptoms of stress, anxiety and depression and help you to understand how those conditions can be managed.  You will learn about other mental health problems such as phobias, eating disorders, ADHD, bipolar disorder, PTSD, dementia, postnatal depression and schizophrenia and how they affect the individual and their family and friends.

Certificate in Information, Advice or Guidance – Level 2
In this course you will learn how to interact with learners by using effective communication techniques.  You will also develop an understanding of your own provision, the types of information, advice and guidance and how to be aware of boundaries within your job role.  You will learn about signposting, referral and accurate record keeping.

Certificate in Understanding Behaviour that Challenges – Level 2
In this course you will learn what is meant by challenging behaviour and the different types of behaviour this may include.  You will consider how behaviour can be a form of expression and a symptom of other things along with the possible reasons for behaviour that challenges.  You will look at the importance of identifying patterns of behaviour, recognising changes in individuals and the importance of supporting individuals to take avoidance actions.

Certificate in Understanding Nutrition and Health – Level 2
In this course you will be introduced to the principles of healthy eating and how diet is closely linked to health.  This will include studying the diseases that can result from a poor diet and the nutrients and food groups needed for a balanced diet.  You will also look at the nutritional needs and energy requirements of a variety of individuals, including special diets and food allergies.

Certificate in Understanding Specific Learning Difficulties – Level 2
This course will develop your understanding of specific learning difficulties and the different types of difficulty that individuals may face.  You will learn how specific learning difficulties affect an individual and those around them.  You will find out how to support individuals with specific learning difficulties and explore the legal and social contexts that impact on individuals.

Certificate in Principles of Working with Individuals with Learning Disabilities – Level 2
In this course you will learn about the services for people with learning disabilities.  It discusses the difficult history of how they have been treated in the past and looks at what are regarded as the best ways to support people with learning disabilities.  You will also learn about the importance of personalisation and person-centred working in social care and the positive impact it can have on lives of people with learning disabilities.

Certificate in Principles of Team Leading – Level 2
This course will introduce you to the principles of team leading, business structures and environment, and communicating work-related information.  You will learn about techniques for dealing with teams, organisational change, motivation, business planning, and verbal and written communication in the workplace.  The course also covers customer service, working relationships, health and safety, handling information and mail.

Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings – Level 2
In this course you will learn the importance of maintaining a clean environment, learn the sterilisation process, learn how to safely handle sharps, learn how to safely handle laundry, understand the role of risk assessments, how legislation informs policy and practice and understand the roles, responsibilities, principles and processes in relation to cleaning, decontamination and waste management.

Certificate in Principles of Business Administration – Level 2
In this course you will learn about the different types of administrative services and how to provide them.  This will include arranging meetings, booking travel and accommodation, how to keep information secure and organisational structures.  You will explore how to manage conflict, store and retrieve information and to carry out business administration tasks.

Certificate in the Principles of End of Life Care – Level 2
In this course you will develop your knowledge and understanding when working in end of life care.  You will consider the factors that may influence your own behaviour when working with individuals and their families, and gain an understanding of loss and grief and how the impact can affect everyone.

Certificate in Principles of Customer Service – Level 2
In this course you will learn about the knowledge required by employers for staff working in a customer service role.  You will learn about the principles of customer service, effective delivery of service, legal and ethical requirements, different types of customer, the value of customer loyalty and different types of employer organisation.

Certificate in Equality and Diversity – Level 2
In this course you will learn about equality, discrimination, prejudice and diversity at work and in society in general.  You will look at the benefits of a fair and inclusive workplace or society, as well as the problems that can occur if there is unfair discrimination.

Certificate in the Principles of Care Planning – Level 2
In this course you will be introduced to the principles and practice of person-centred care planning and the values that underpin the planning process, as well as looking at your role in the process as a care worker.  The course also explores nutrition and hydration in health and social care settings.

Certificate in the Principles of Dementia Care – Level 2
This course will help you to develop an awareness of dementia, what it is and how it affects people.  You will learn about the common causes of dementia and how a person-centred approach to care can enable individuals with dementia to experience well-being.  You will also learn about the factors that can influence communication with individuals who have dementia.

Certificate in Customer Service for Health and Social Care Settings – Level 2
In this course you will learn about the delivery of customer service in health and social care settings and how this can be achieved in line with the expectations of customers.  You will also learn about the importance of teamwork in health and social care settings and how you can work in a team to achieve the required standards of customer service.

Certificate in Common Health Conditions – Level 2
In this course you will learn about how you can contribute to monitoring the health of individuals experiencing health conditions.  You will also gain an awareness of some common health conditions.

Certificate in Understanding the Safe Handling of Medication in Health and Social Care – Level 2
In this course you will be introduced to the types of medicine that you are likely to come across in your work environment, legislation about medication and sourcing of information and guidance.  It also covers the procedures of prescribing, dispensing, safe handling and disposing of medicine, and the roles and responsibilities of staff in relation to these procedures.  Residential, domiciliary and day care settings are also covered.

Certificate in Understanding the Care and Management of Diabetes
In this course you will learn about the different forms and causes of diabetes as well as looking at the risk factors for developing Type 2 diabetes, and gain knowledge on how to prevent or delay the onset.

Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care – Level 2
In this course you will learn the key principles of dignity, duty of care and safeguarding in adult health and social care settings.  You will also explore dilemmas and public concerns associated with adult health and social care and learn about the consequences when care principles are not upheld.

There is an expectation that you will complete your course of study in order to qualify for the FREE opportunity.  If you do not complete the course it is likely you would be invoiced for the full cost of the course.

Virtual training on having best interest conversations amidst COVID-19 being held

The education hub leads at Wakefield Hospice and St Gemma’s Hospice in Leeds have created a short additional online training session focussed on having best interest conversations about residents.

The session will run on Thursday 2nd July, 12:30-13:00, using Zoom.

The training is likely to be particularly useful for staff working within Care Home settings, but also includes useful learning for those working within Care at Home services.

You will need a computer, tablet or smartphone to join the session, ideally with microphone and video camera capability. The Zoom details can be found below:

Date: Thursday 2nd July 2020

Time: 12:30-13:00

Zoom Link:

Meeting ID: 998 4798 0137